Support and resources for administrators

Take full advantage of your SAP Concur solutions with these valuable trainings, dashboards, connections, and more.

Get help with our products and connect with other SAP Concur customers

SAP Concur Community

SAP Concur customers and users come together here to share insights and expertise that help make the most of our solutions.

Visit the community

In-product help

Log in to and click “Help” or “Get Assistance” for trainings, questions, step-by-step guides, and other resources.

Log in to my account

System status

Use the Concur Open dashboard for up-to-the-minute information on service availability and performance by product and location.

Go to Concur Open

SAP Concur trainings

Take advantage of these training resources to learn about our products, reports, and more.

Standard edition Professional edition

Additional resources for Authorized Support Contacts

An Authorized Support Contact (ASC) is a permission set assigned to 2-5 individuals within your organization. As an ASC, you have even greater access to SAP Concur support and resources.

  • Get technical support through the SAP Concur Support Portal
  • Call +1 (855) 895-4815 and select “Technical Support” (option 4)
  • Visit the SAP Concur Training Library for additional resources providing instructive information that are translated into supported languages.

SAP Concur Training Library

SAP Concur User Assistance Help

Access release notes, admin- and user guides, and other user assistance help to install, configure, and use SAP Concur products.

Access the SAP Help Portal